First Citizens Bank

Contacts

Address:
6088 Innovation Way, Carlsbad, CA 92009
Get directions

Website:
firstcitizens.com

Phone number:
+1 760-696-9731

Categories:
Establishment   Atm   Finance   Bank  

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Reviews about First Citizens Bank

• missy m q

  Sep, 24 2018
  ★ ☆ ☆ ☆ ☆
  The Teller at the Carlsbad Branch on 7.3.17 @ 9:15am was awful terrible, terrible customer service.
  She was the 1st teller on the right side when you walk in. She had dark hair, older lady in mid to late 50's treated me as if I were a complete criminal just for cashing my payroll check. She 1st had to call the office where I work at to verify that my Boss who is a Dr. Printed the payroll check and that i didn' t forge it or something, then she had to call my boss/business owner to verify on his cell phone that he wrote check which he verified and that wasn't good enough for her either. She then had to call his branch and get verification that my boss/business owner is who he is and not a fraud. Unbelievable service! I am just disgusted with that teller and her judging service. I would never bank with 1st Citizens due to horrible customer service treating you as if you are a criminal... so crazy!

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