Ocean Palms Beach Resort

Contacts

Address:
2950 Ocean Street, Carlsbad, CA 92008
Get directions

Website:
oceanpalms.com

Phone number:
+1 760-729-2493

Categories:
Establishment   Lodging  

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Reviews about Ocean Palms Beach Resort

• P Myers

  Aug, 18 2018
  ★ ☆ ☆ ☆ ☆
  We spent a lot of time looking at places to visit Carlsbad. We looked for somewhere close to and with easy access to the beach. When we found this place we decided we would pay a lot more for the accessibility. Little did we know it would turn into a NIGHTMARE! There was construction and a porta-potty right outside our room, there was construction every morning, and our beach view was blocked by a crane, a dump truck, and a chain link fence. The beach access stairway was under construction so we had to walk blocks down the road to get to the beach. While I understand that is out of the hotel's control, it would be nice if they let people know there was something going on so it wouldn't affect our trip. That was just the start of the down slide of our trip there.
  
  The staff was unhelpful, rude, annoyed at having to deal with their customers, and unprofessional. Any time we had to deal with them it was like we were a nuisance and we'd either get a huff and puff or a roll of the eyes.
  
  Like other posts talk about, everything is nickeled-and-dime'd; you want a mint, it'll cost ya! Everything there is pricey. Furniture and paint are chipped, cracked, squeaky, wobbly, etc. Parking, good luck finding a spot for guests. We love Carlsbad but the area right around there is a tourist trap (tacky and shady businesses just like this one). Breakfast and snacks/ coffee are the cheapest they can get and not taken care of. The walls were paper thin and we could hear nearly every word of anyone walking by or in the rooms next door.
  
  We would not recommend this place. Seems like they're in it for the money not the hospitality.

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